IVR Techniques

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RFC 6231 IVR Control Package

This document defines a Media Control Channel Framework Package for Interactive Voice Response (IVR) dialog interaction on media connections and conferences. The package defines dialog management request elements for preparing, starting, and terminating dialog interactions, as well as associated responses and notifications. Dialog interactions are specified in a dialog language. This package de...

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Traditional IVR and visual IVR - killing two birds with one stone

This paper describes a novel solution which allows to quickly build and develop multi-channel applications. Due to the popularity of a smartphone, a new paradigm of applications called Visual IVR has been emerging recently, where visual navigation replaces the traditional DTMF or voice-enabled dialogue control. The described solution brings a unified approach for the creation of traditional IVR...

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Interaction in an IVR Museum of Color

IVR (Immersive Virtual Reality) environments naturally suggest hands-on approaches to learning, but the success of such virtual “direct experience” depends heavily on the design of interface and interaction techniques. Although IVR may suggest ease of use and obvious, transparent interface designs, the opposite is, unfortunately, true: IVR presents surprisingly difficult interface challenges an...

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Extended interactive voice response telephony (IVR) for relapse prevention after smoking cessation using varenicline and IVR: a pilot study

BACKGROUND There is a significant resumption of smoking following smoking cessation using varenicline. Both smoking cessation medications and counseling have been shown to increase smoking quit rates at one year. Thus, the combination of varenicline and interactive voice response (IVR) telephony followed by extended IVR may further improve smoking cessation rates at one and two years. METHODS...

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ژورنال

عنوان ژورنال: Japanese Journal of Radiological Technology

سال: 1996

ISSN: 0369-4305,1881-4883

DOI: 10.6009/jjrt.kj00001354456